How to Get Help
For assistance with any of our games, please utilize our email support channel. Our dedicated support team is available to help you resolve any issues or answer your questions.
You can reach us directly at [email protected]. Please provide a detailed description of your issue, including any error messages or specific concerns.
Email Support Channels
Our email support is monitored regularly, and you can expect a response within 24 to 48 hours. Our team will do their best to address your inquiries promptly.
When contacting support, please include your game username, a description of the problem, and any relevant screenshots if applicable.
Response Times
We strive to maintain quick response times for all support inquiries. Our typical response window is 24 to 48 hours, but during peak times, it may take a little longer. We appreciate your patience and understanding.
For urgent matters, please ensure you clearly mark your email as urgent, and we will prioritize your request as best as we can.